Home » Conferences material - Punta Cana 2010

1st TCI Global Conference on Global Tourism Clusters


Conference program, presentations and list of participants


* presentation in English

WEDNESDAY, APRIL 7th, 2010

10:00 am - 6:00 pm
Registration.

3:00 pm - 4:30 pm
Clusters 101 - Introductory crash-course on tourism clusters.
Introduction: Patricia Valdenebro, General Manager of TCI.
Clusters 101: Juan Manuel Esteban, Outgoing President of TCI.
Tourism Clusters 101: Ifor Ffowcs-Williams, Cluster Navigators.
Dominican Experience: Tamara V. Vasquez, DR- National Competitiveness Council.

6:00 pm - 7:30 pm
Official Inauguration

Welcoming and introductory speeches:
Alberto Pezzi, President of TCI.
Andrés van der Horst Alvarez, Minister, Executive Director, DR-CNC.
Francisco Javier García, DR Minister of Tourism.
Haydee Kuret de Rainieri, President, National Hotels and Restaurants Association (ASONAHORES) (DR).

Guests of Honor:
Richard Goughnour, Director, USAID-DR.
Domingo Jiménez, General Director, DIGECOOM.
Humberto Pérez, DR-European Union Delegation.
Manuel Jiménez, Corporate International Entrepeneurial Businesses Executive Vice-President, Banco Popular Dominicano (BPD).
Miguel Calzada, President, Caribbean Traveling Network (CTN).
Vicky Malla, Social Responsibility and Corporate Affairs Vice-President, Centro Cuesta Nacional (CCN).
Rafael Collado, President, Consorcio Dominicano de Competitividad Turística.
Ernesto Veloz, President, Cluster La Altagracia.
Kelly Robinson, Vice-President, Cluster La Romana-Bayahibe.

7:30pm - 10:00pm
Welcome Cocktail Party.
Networking Session. Bar Higuey.

THURSDAY, APRIL 8th, 2010

7:00 am - 6:00pm
Tourism Clusters ON SITE. Visit to DR Tourism Clusters. Networking sessions.
Meeting Points: Barceló Bávaro Convention Center Entrance.
Two alternatives to visit Cluster Turístico de La Altagracia (Punta Cana and around).
Three alternatives to visit Cluster Turístico de Romana-Bayahibe.

FRIDAY, APRIL 9th, 2010

8:30 am - 9:00 am
Opening session. "Role of clusters on tourism competitiveness".
Andrés van der Horst Alvarez, Minister, Executive Director, DR-CNC.

9:00 am - 10:30 am
Panel: Fostering excellence in tourism clusters.
Moderator: Alonso Ramos Vaca, Director of TCI.
"Innovation and Entrepreneurship in tourism clusters" - Gabriel Hidalgo, General Manager, OCTANTIS. Chile.
"Human resources training for successful tourism clusters" - Gloria Valdes, Director, Tourism and Hotel Administration School. UNIBE. DR.
* "Quality and international standards in tourism clusters" - Francisco Verdera, Director, International Relations and Cooperation, AENOR, Spain.
"Air Transportation: role and importance for tourism clusters" - Patricio Sepúlveda, LAC Regional Vice-President, IATA.

10:30 am - 10:45 am
Coffee Break. Networking Session.

10:50 am - 11:50 am
Panel: Promoting sustainability in tourism clusters.
Moderator: Jaime Moreno, DR-CNC.
* "Sustainability of Donor-Supported Tourism Clusters in Developing Economies" - Dr. Don Hawkins. George Washington University.
"Technical tips to sustain a cluster competitiveness" - Guillermo Salvatierra. TCI Member. Competitiveness Specialist.
"Financial sustainability of tourism clusters" - Juan Manual Martín de Oliva, Banco Popular Dominicano, DR.

11:50 am - 1:10 pm
Panel: Increasing competitiveness in tourism clusters.
Moderator: Alberto Pezzi, President of TCI.
"LAC regional experiences on competitive tourism clusters" - Marcela Benavides. Development Strategies. CAF. Perú.
* "Branding and Marketing Tourism Clusters" - Dr. Rich Harrill, South Carolina University, USA.
Chris Seek, Solimar International.

1:30 pm - 2:30 pm
Free Time for Lunch. Networking Session.

2:30 pm - 3:30 pm
Parallel conferences and workshops

TRACK 1
* ABC of Tourism Clustering. Karin Vangstad & Lotta Magnusson; Dalarna Region Värmland / Visit Värmland. (Sweden).
* Developing communication products to increase public awareness and raise funds for conservation and community ecotourism, lessons learned from Central America and the Caribbean. Jerry & Bienvenida Bauer; USDA Forest Service, International Institute of Tropical Forestry (Puerto Rico).
Role of Media in fostering Tourism Clusters. Dolores Vicioso. DR1. / Miguel Calzada. Caribbean Traveling Network Dominicana (Dominican Republic).
Case of Tourism Cluster of Punta del Este. Cecilia Tonelli, PACPYMES. (Uruguay).

TRACK 2
Enhancing entrepreneurship in Tourism Clusters. Alessandra Chevallard (Competitiveness Brasil) / Nayara Montandon. (Competitiveness Minas Gerais, Brasil).
* Tourism Clusters as Regional Development Initiatives. Case of Sauna from Finland; Carita Harju (Finland).
Role of Tourism Operators in Tourism Clusters. Elizabeth Tovar, President, OPETUR-DR.
* Themed tourism approach to clustering in tourism. Kate Sutcliffe. Manager, North Australia Economic Development Forum Online (Australia).
Role of Culture on Tourism Clusters: Case of Guanajuato, México. Saskia Bonnefoi. (Competitiveness México).

4:30 pm - 4:45 pm - Coffee Break. Networking Session.

8:00 pm
Emblematic Dinner Party.

SATURDAY, APRIL 10th, 2010

9:00 am - 10:20 am
Panel: Articulation of all actors in Tourism Clusters.
Moderator: Maria Victoria Abreu. Deputy Technical Director, CNC-DR.
"Private and Public Sector articulation in tourism clusters" - Juan Manuel Esteban, Director of TCI and Outgoing President.
"Role of Media in tourism clusters" - José Carlos de Santiago, CEO, Grupo Excelencias (Spain).
A private sector project in articulation with tourism clusters: "Orgullo de mi Tierra". - Natacha Quiterio. Centro Cuesta Nacional (CCN). Part 1 and 2

10:20 am - 10:50 am
Panel: Dominican Tourism Clusters Case Study.
Rafael Collado, President. Consorcio Dominicano de Competitividad Turística. (DR)

10:50 am - 11:00 am
Coffee Break. Networking Session.

11:00 am - 11:45 am
Panel: Exploring different niches for Tourism Clusters.
Virginia Roca. President. Asociación Iberoamericana para el Desarrollo y la Cooperación de la Artesanía (DR).
Jordi Tresserras. Tourism Management Specialist. Organización de Estados Iberoamericanos (OEI) / IBERTUR.
Maria Eugenia Olivares. Agencias Regionales de Desarrollo Productivo, CORFO. (Chile).

11:45pm - 1:00pm
Final Panel: "Creating global and regional alliances for sustainable tourism clusters"
Michel Julián. Market Trends and Competitiveness, UNWTO (Spain).
Mercedes Inés Silva. Sustainble Tourism Advisor, Association of Caribbean States (TT).
Lucy Valenti. Director, National Council of Tourism (Nicaragua).

1:00pm - 1:15pm
Wrap up session and closing remarks.
Alberto Pezzi. President of TCI.
Andrés van der Horst Alvarez, Minister, Executive Director of CNC-RD.

Attachments